We have a 24-hour return policy, which means you have 24 hours after receiving the item.
To be eligible for a return, the item must be in the same condition you received it, unused, with tags, and in its original packaging.
Damage and Loss Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you receive the wrong product, so we can assess the problem and correct it.
Exchange The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, contact us so we can replace the product you want.
Refunds: We will notify you once we have received and inspected your return and let you know whether your refund has been approved. If approved, the amount paid will be refunded via your e-wallet. In the event of a return, only the shipping cost will be deducted from the refund (the shipping cost for the first order).
Repair and maintenance
All our products are repaired in case of breakage or damage, and the rosaries and bracelets are reassembled free of charge at any time.
